All Systems Operational

Uptime over the past 90 days. View historical uptime.
JXL for Jira Cloud Operational
90 days ago
99.99 % uptime
Today
JXL application ? Operational
90 days ago
99.99 % uptime
Today
Atlassian Jira app installation ? Operational
Atlassian Jira APIs ? Operational
Atlassian Jira (other) ? Operational
Netlify CDN ? Operational
AWS Route 53 ? Operational
🇦🇺 Sydney AWS Lambda ? Operational
🇦🇺 Sydney AWS DynamoDB ? Operational
🇯🇵 Tokyo AWS Lambda ? Operational
🇯🇵 Tokyo AWS DynamoDB ? Operational
🇰🇷 Seoul AWS Lambda ? Operational
🇰🇷 Seoul AWS DynamoDB ? Operational
🇸🇬 Singapore AWS Lambda ? Operational
🇸🇬 Singapore AWS DynamoDB ? Operational
🇮🇳 Mumbai AWS Lambda ? Operational
🇮🇳 Mumbai AWS DynamoDB ? Operational
🇪🇺 Frankfurt AWS Lambda ? Operational
🇪🇺 Frankfurt AWS DynamoDB ? Operational
🇨🇭 Zürich AWS Lambda ? Operational
🇨🇭 Zürich AWS DynamoDB ? Operational
🇬🇧 London AWS Lambda ? Operational
🇬🇧 London AWS DynamoDB ? Operational
🇧🇷 São Paulo AWS Lambda ? Operational
🇧🇷 São Paulo AWS DynamoDB ? Operational
🇨🇦 Montreal AWS Lambda ? Operational
🇨🇦 Montreal AWS DynamoDB ? Operational
🇺🇸 Northern Virginia AWS Lambda ? Operational
🇺🇸 Northern Virginia AWS DynamoDB ? Operational
JXL for Jira Data Center Operational
JXL application ? Operational
Atlassian Jira app installation ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 17, 2025

No incidents reported today.

Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025
Some users experience an outage
Resolved - With Netlify confirming restored services, we are now also treating this incident as resolved. Please reload your browser windows and let us know at https://support.jxl.app in case you are still experiencing any anomalies.

We apologise for this and hope your productivity wasn't affected too much. Thanks for being a JXL customer.
Jun 13, 02:13 UTC
Monitoring - Our CDN provider, Netlify, has updated their component status from Partial Outage to Operational: https://www.netlifystatus.com/incidents/fz58qv0kt6vr

First customer reports also indicate JXL service is back to normal.
Jun 13, 02:08 UTC
Update - We are continuing to investigate this issue.
Jun 13, 02:01 UTC
Update - Our CDN provider, Netlify, has just confirmed a partial outage in the Australia region: https://www.netlifystatus.com/incidents/fz58qv0kt6vr

All our customers' reports also originate from Australia, so we're now working under the assumption that this is the sole cause. We're hoping they can restore their infrastructure services to an operational state soon and will add another update here for any developments. Thanks for your patience.
Jun 13, 01:44 UTC
Investigating - We have reports of an outage where users are not able to load JXL pages and receive a Jira error instead. We are investigating with Atlassian.
Jun 13, 00:35 UTC
Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

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